We crossed paths with Bianca not long after we got our Moose, a Frenchie who was diagnosed with an unfortunate heart condition as a pup. We were protective of him, and cautious about leaving him in someone else’s care. Moose is now two years old and thriving. And Bianca’s care and honest connection with Moose, through his early life, is a huge part of that. He is truly a happier dog because of her.
Bianca is a Gem, and we’re thankful that she is part of our extended Furry Family.
Brad Baumann and Tiaan De Jager and MOOSE
When we adopted our dog Dazie at the age of 3, we knew she didn’t get along with other animals but we didn’t realize how this would deeply impact our family. Her aggression made us embarrassed to go for walks in public. We stopped doing the things we loved like weekend strolls on the beach. We didn’t want to leave Dazie at home but we were nervous about taking her with us. We didn’t know why Dazie was acting the way she was, how to handle her aggression or what to do about it. This left us feeling frustrated and uncertain.
After seeing Bianca in the neighbourhood, we decided to reach out for help. In just one session, she was able to explain Dazie’s body language, help us understand what she might be feeling and gave us practical first steps.
With Bianca’s ongoing support, she gave us the tools and techniques to feel confident and in control. We still have work to do, but Dazie is already happier and so is our family. Even our neighbours have noticed a change in Dazie’s demeanour.
Bianca’s training was invaluable. She’s fantastic at what she does and we are so grateful for her knowledge, guidance and advice.
Vanessa Bucceri & Dazie
We are so happy to be working with Bianca. From the moment we met her, we knew she understood us and our new puppy. We are experienced dog owners and Chase is our 4th dog. However, as a purebred border collie, he is also the most challenging - but in a good way.
Bianca is very perceptive - she listens to us, watches the dogs and is able to understand the situation or behaviour and come up with a solution. We have met with her in person and via zoom calls and we leave each interaction feeling like we have the tools we need. Everything we have thrown at her, she has solved and given workable corrections. From the daily schedule, to getting along with our older dog, recall, biting/nipping and more - we have seen significant improvements in how we connect with Chase and his positive response.
She really is a dog whisperer and we look forward to a continued relationship with her.
Colleen Von Dehn & Chase
Bianca first met our anxiety-ridden dog, Kowhai* in September 2019. Anyone who witnessed those first few meetings would never have thought that within a couple of weeks Bianca would become Kowhai’s favourite person in the world (yes, Bianca quickly overtook Kowhai’s human family!). But Bianca’s understanding of dog behaviour and dog language, coupled with patience and kindness has enabled Kowhai to fully trust an extra human being – a big feat.
Bianca has introduced Kowhai to other dogs who she knows Kowhai will be able to walk and play with, which means Kowhai comes home tired and happy, and is less scared when we encounter dogs on walks. Bianca was also responsible for the beautiful relationship between Kowhai and her Best Friend – (that’s you, Bello!) Kowhai shows her fear through reactivity, but we have learnt how to recognise what she is experiencing, how to reduce her fear, and to understand what it is that makes her lunge at a trigger (less and less often). Since starting (zoom) training with Bianca in March 2020 there has been a definite improvement in how Kowhai is outside the house, as Kowhai’s confidence has increased, and we have learnt how to work with her.
The other change we’ve seen is in Kowhai’s behaviour at home. The pandemic suits this dog perfectly as she is too terrified for us to have guests. Our greatly improved understanding of why Kowhai behaves in the way she does coupled with failsafe mitigation strategies allows her to be much more relaxed at home. Every week we see improvement in the way she copes with the dreaded Garbage Trucks and seemingly endless deliveries to neighbours via noisy FedEx and UPS trucks. Now we just need to find a way to barricade the garden from squirrels.
One extra bonus of Bianca having Kowhai for play time is the beautiful photos that Bianca texts me each day, and Bianca’s fantastic Instagram account. I love seeing the pictures of Kowhai and the other cute dogs having so much fun.
Mary Hart & Kowhai
*New Zealand tree with beautiful yellow flowers,
pronounced Ko-fi (rhyming with wi-fi)